Cancellation Policy

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Cancellation Policy

Thank you for shopping at Mountain Harvest!

We understand that sometimes plans change, and you may need to cancel an order. Please read our order cancellation policy carefully to understand the process and conditions for canceling an order.


Cancellation Before Dispatch

Ø Timing: Orders can be canceled before they are dispatched. Once an order is dispatched, it cannot be canceled.

Ø How to Cancel: To cancel an order, please contact our customer service team as soon as possible with your order number and contact details. You can reach us via email at support@mountainharvestfarm.com or call us at +91-7018947566


Cancellation After Dispatch

Ø Perishable Nature: Due to the perishable nature of our products, orders cannot be canceled once they have been dispatched.

Ø Non-Refundable: Any orders that have been dispatched are non-refundable.

 

Refund Process for Cancellations

Ø Before Dispatch: If you cancel your order before it has been dispatched, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase.

Ø After Dispatch: No refunds will be issued for orders canceled after they have been dispatched.

 

Contact Us

For any questions or concerns about our cancellation policy, please contact us at support@mountainharvestfarm.com or +91-7018947566. We are here to assist you and provide the best possible service.

By placing an order on our website, you agree to this cancellation policy.

Thank you for your understanding and for choosing us for your fruit needs!